This policy explains how ListingCraft (“the app”, “we”), operated by Richard Crum, collects, uses and shares information when you use the ListingCraft iPhone app. Questions? Email support@listingcraftapp.com.
Information we collect
- Account information: your email address and password. Passwords are stored securely by our authentication provider and are never readable by us.
- Property details you enter: listing type (sale or rent), property address (optional), bedrooms, bathrooms, square footage, neighborhood and key features.
- Generated listings: the MLS, Zillow and Instagram descriptions created for you, saved to your account.
- Instant Comps and address autofill (Pro): the property addresses you look up and the resulting public-record details, value estimates and comparable listings, saved to your account.
- Photos you add: photos you choose to attach to a listing, stored privately in your account. The app only accesses the photos you pick.
- My Listings details (Pro, optional): the name, listing email and ZIP codes you provide so we can find your active listings.
- Purchase information: whether you have an active ListingCraft Pro subscription and your purchase history. Apple processes payments; we never receive your card details.
- On-device settings: your free listing count and preferences, stored only on your device.
We do not collect or store your location, contacts, advertising identifier or browsing activity, and we never access photos you haven't chosen to add. If you tap “Use my location,” your phone's location is used on your device, through Apple, only to suggest the address of the home you're in. It is never uploaded, stored or tracked; only the address you confirm is used, just as if you had typed it. The app has no third-party advertising and no analytics SDKs.
How we use information
- To write your listing descriptions.
- To fill in home details and return value estimates and comparable listings for addresses you look up.
- To find active listings where you are the listing agent, if you set up My Listings.
- To show a street-level photo of a home's exterior.
- To save your listings and sync them across your devices.
- To sign you in, secure your account and send account emails such as password resets.
- To confirm your subscription status and restore purchases.
- To respond to support requests.
We do not sell your personal information and do not use it for advertising or to track you.
AI processing and third parties
Before any property details leave your device, the app asks for your explicit permission. With your permission, the property details you type, plus any area highlights you choose to include (school district, nearby public school names and walkability score), are sent to OpenAI (GPT-4o mini model) to write your descriptions. The street address is never sent to the AI. These requests are routed through Rork, our AI infrastructure provider. Your email, account ID and device information are never included. You can withdraw permission anytime in the app under Settings › AI Data Sharing; descriptions can't be generated without it.
We use these service providers, who process data only to provide their services to us:
- Supabase: account authentication, database hosting and private photo storage for your saved listings.
- OpenAI, via Rork: AI generation of listing descriptions.
- RentCast: property data for Instant Comps, address autofill and My Listings. It receives only the address you look up or the ZIP codes you provide, never your name, email or device information. Matching listings to you happens on our servers.
- RentCast (Listing Health Check, Pro): to score your active listings, their public listing details (address, list price, beds, baths, square footage and days on market) are sent to RentCast for a value estimate and nearby comparables. Results are saved to your account for up to a week. For improvement suggestions, only the resulting numbers and the home's basic facts, never the address, are sent to OpenAI via Rork, and only with your AI permission.
- Google Maps Platform: Street View photos. It receives only the property address, never your email or account information; images are not stored on our servers. Use of Street View is subject to the Google Privacy Policy.
- U.S. Census Bureau, U.S. Department of Education and EPA: school district, nearby public schools and walkability. When you add an address, Apple turns it into map coordinates on your device, and only those coordinates (never the address, your name, email or account details) are sent through our servers to these public sources. We keep only a monthly count of lookups to prevent abuse.
- SchoolDigger: star ratings for nearby schools. It receives only public school IDs, never your address, name, email or device information. Ratings are shown only to you, are never saved with your listings, and are deleted from our servers within 24 hours.
- RevenueCat: subscription status. It receives an anonymous account identifier and your App Store purchase history.
- Apple: App Store payments and subscriptions.
We may also disclose information if required by law or to protect the rights and safety of our users or others.
Data retention and deletion
We keep your account, saved listings and photos until you delete them. Deleting a listing or photo in the app removes it from our servers. Deleting your account (Settings › Delete Account) permanently removes your account, every saved listing, every photo and your My Listings details. Service providers may keep limited records for a short period as required for security, fraud prevention or legal compliance.
Security
Data is encrypted in transit. Each listing is protected by database access rules so only your signed-in account can read it. No method of storage is 100% secure, but we work to protect your information.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal information and to object to or restrict certain processing. See Your Data or email us. We will not discriminate against you for exercising these rights.
Children
ListingCraft is a professional tool for real estate agents and is not directed to children under 13. We do not knowingly collect information from children.
International transfers
Our service providers may process information in the United States and other countries, which may have different data protection laws from where you live.
Changes
We may update this policy. We will post the new version here and update the effective date. Material changes will also be noted in the app.
Contact
Richard Crum · support@listingcraftapp.com